If your team members have an issue such as accessing their email or major problem such as a virus that has stopped them working who can they turn to for help? How can you make sure they are supported in a way that maximises their results? We provide a world class managed service tailored to your team’s needs.
We can’t guarantee to solve every issue but we will try our hardest to get you back up and running as fast as possible covering:
- Operating system
- Typical Applications
- Security and Antivirus protection
- Updating and performance
- Network and Wifi connectivity
The service will be tailored to your specific needs with a guaranteed service level agreement in place.
You can choose:
- Days and times of availability with a starter package covering 2 days up to 24/7
- Support channels e.g. email, telephone, live chat
- Level of application/operating system coverage
- Reporting and management oversight
- Security options
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